I have an IPad pro 2022. It won’t connect to the keyboard. I charged the keyboard, I updated my ipad, I turned the keyboard on and off, I turned my ipad on and off and it’s still not working. .

Question from asja*** of United States: I have an IPad pro 2022. It won’t connect to the keyboard. I charged the keyboard, I updated my ipad, I turned the keyboard on and off, I turned my ipad on and off and it’s still not working.

Answer:
It sounds like you’ve already tried some basic troubleshooting steps, but here are a few additional things you can try to get your wireless keyboard to connect to your iPad or iPhone:

1. Ensure the Keyboard is in Pairing Mode:
Make sure the keyboard is in pairing mode. This usually involves holding down a specific button (often the power button or a dedicated pairing button) until the Bluetooth light starts flashing rapidly. Refer to your keyboard’s manual for specific instructions.

2. Check Bluetooth Settings:
On your iPad or iPhone, go to Settings > Bluetooth and make sure Bluetooth is turned on.

Look for the keyboard in the list of available devices. If it appears, tap on it to connect.

3. Forget and Re-pair the Device:
If the keyboard was previously paired with your device, go to Settings > Bluetooth, tap the “i” icon next to the keyboard, and select Forget This Device.

Then, try pairing the keyboard again as if it were a new device.

4. Check Keyboard Battery:
Ensure the keyboard has sufficient battery power. A low battery can sometimes cause connectivity issues.

5. Reset Network Settings:
On your iPad or iPhone, go to Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth connections. After resetting, try pairing the keyboard again.

6. Update iOS:
Make sure your iPad or iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates.

7. Try with Another Device:
Attempt to pair the keyboard with another Bluetooth-enabled device (e.g., another iPad, iPhone, or even a computer) to see if the issue is specific to your device or the keyboard itself.

Hopefully, one of these steps will help you get your keyboard connected to your iPad or iPhone.