Just placed the glass (6934913020098) to an S24 Ultra but the fingerprint is not recognized. Trying to add a new fingerprint the device doesnt even recognize my finger placed on the screen. Its not mentioned in the product features and i would like to ask if this screen is compatible with fingerprint unlock.

Questiom from Michael*** of Greece: Just placed the glass (6934913020098) to an S24 Ultra but the fingerprint is not recognized. Trying to add a new fingerprint the device doesnt even recognize my finger placed on the screen. Its not mentioned in the product features and i would like to ask if this screen is compatible with fingerprint unlock. | Answer: hi, I’m sorry for that. We don’t offer retail service, pls try to contact with the saller or the platform customer service, asking for repalcement or refund.